Get the Maximum Employee Retention Credit You Deserve

Common questions

What Is the Employee Retention Credit?

The Employee Retention Credit is a tax credit designed to support employers who kept their workforce during an eligible period. Eligibility depends on your specific circumstances, so each business needs an individual assessment. Our FAQs page explains the credit, the eligibility criteria, and how our service works.

My ERC Refunds helps small and medium-sized businesses claim the Employee Retention Credit with confidence. The credit was created to support employers who kept paying wages during the economic disruption of the coronavirus pandemic, and eligible businesses may be entitled to a meaningful refund. Because the filing process is complicated and the rules are easy to misread, many owners choose to work with a dedicated team rather than navigate it alone. Our approach is built around qualification, careful documentation, and clear communication at every stage.

The Employee Retention Credit applies to eligible employers across a range of industries, including food service, hospitality, recreation, fitness facilities, preschools and daycare, transportation, spas, and salons. Each sector faces distinct payroll patterns and operating realities, so a claim built from a generic template can quickly fall apart. We look closely at your payroll records, your qualifying periods, and the industries you operate in, then focus our efforts on the parts of the claim most likely to stand up under review.

Eligibility review is the first step, and it is the step most likely to determine whether a claim is worth pursuing at all. We examine your business, your employees, your qualifying wages, and the periods in question to build a clear picture of what you may have earned. From there, we help you gather the documents needed to support a filing, including payroll records and the paperwork that shows how wages were paid and how many months of continuity your business maintained.

Owners of restaurant chains, payroll providers, and multi-location businesses sometimes assume their situation is too complicated or too small to claim. In practice, the difficulty is usually administrative rather than absolute, and the difference between a filed claim and a missed opportunity often comes down to documentation quality and patience. We encourage business owners to submit their records and let a qualified team review the details, because the refund potential can be substantial and the cost of beginning a consultation is nothing.

Some employers worry that claiming a credit will invite scrutiny, or that the process will require them to stop focusing on their company. That is the opposite of our aim. The whole purpose of handing the filing to specialists is that you can stay focused on your business, your staff, and your customers while we handle the intricate parts of the claim. We guide you through each stage, answer your questions, and keep you informed so there are no surprises between the first conversation and the final submission.

The tax mechanics behind the Employee Retention Credit run on specific guidelines, and those guidelines are updated and clarified over time. Our team stays current with the rules and reflects the latest guidance in how a claim is prepared, so the strategy we recommend is not based on outdated assumptions. When questions come up about how the credit interacts with other returns or with payroll reporting, we address them directly in plain language rather than leaving you to interpret dense regulatory text on your own.

A clear picture of what you may be owed starts with an honest discussion of your situation. During a free consultation, we walk through your business, your payroll, and the documents you have on hand, then tell you what we can realistically support. Some claims qualify fully, some require additional records, and some are better left alone, and we would rather explain that upfront than promise a result and disappoint you later. Our goal is to help you maximize the credit you deserve and understand the return on your time and attention.

Financial stability is rarely the result of a single lucky decision, and recovering a credit you are entitled to can meaningfully change the trajectory of a company that has worked hard to stay afloat. Businesses in hospitality, food service, and recreation were hit hardest by shutdowns and reduced demand, yet many continued to pay wages through the hardest months. That effort is exactly what the Employee Retention Credit was designed to recognize, and a properly prepared claim is how an eligible business claims back what it is owed rather than simply absorbing the loss.

Every claim is different, so the review process is not a formula. What is consistent is our method: assess eligibility, gather and verify documentation, prepare the filing accurately, and follow up until the process concludes. Throughout that work, we invest attention in your file, because the details that decide an outcome are often the small ones, and a missing document or an imprecise date can undo weeks of careful preparation. The result is a claim that is more likely to succeed the first time it is reviewed.

If you have been considering whether your business qualifies, the most useful next step is a straightforward conversation about your circumstances. There is no cost to begin, no obligation to continue, and no pressure to file a claim before you understand what it involves. We will review what you have, outline the steps, and give you a realistic sense of what is possible. Getting in touch is easier than most owners expect, and it is the beginning of understanding whether you are leaving a refund unclaimed.

Industries we serve

Industries We Work With

We assist organizations across a range of sectors, including the following. Membership in any of these industries does not by itself establish eligibility — every claim is reviewed individually.

See all industries